Having seen so many poor reviews of the Braun BT3021 and having already used it a couple of times, I cannot really fault it at all, and felt compelled to write a quick review. For the price I paid, is an excellent product. I am adult and I have the beard of a grown up, but someone said this was for adolescents. The setting hasn't moved at all - the quality of construction is robust, even if it is made out of cheap plastic. Did not heat up, so probably that user needs to lub it. Did the job very well and quickly. It is lightweight, which is good for travel, and looks great! I can't find anything wrong and so far I am quite happy.P.S. - It does come with EU plug, but a visit to Poundland will solve the problem. The is also a trick to use EU plugs in UK sockets without a plug, but is not recommended to be used by those who do not know what they are doing.