This product is absolute rubbish. Its going back!. It states that it can shred up to 5 sheets of paper, well it could only cope with single pieces of paper, possibly 2, and they have to be inserted absolutely straight otherwise it jams. I did the first lot of shredding and I was stopping on pretty much every sheet to un jam the paper. It could not cope with til receipts at all. Spent so much time picking the bits of paper out where it has got stuck, that I`ve given up. I thought getting Rexel was a reputable brand, but its not fit for purpose. If you are just shredding single sheets of A4 that are completely flat, then maybe it would work, but other than that, avoid.

Good, basic shredder which shreds paper one way only which is sufficient for general household use. Having had a shredder which cut both ways previously, which was always blocking up, I wanted something simpler, this does the job.

A nightmare of a product. Get stuck after every few shredding and you need to clean it. Also, very noisy and gets heated quickly. I used it for 15 minutes and something in the mechanism stopped working. It kept on going even when there was no paper inside. The only way to stop it is to turn it off.

after un jamming this shredder 4 times today - it is now in a box to return ! dont waste your money and get a better one. Constantly jams whether its 1 sheet or 3 sheets of paper. it will just fit a sheet of a4 in, if it takes in on an angle its game over lol

Looks great but but not so practical as a paper shredder.

From page one this machine had issues. Page one and we had a jam. Ok, cleared the jam and fixed it till page 4. These where single pages not multiple pages. Again, cleared it then the machine had a mind of its own and would not turn off when no paper was in it.

Cleared it for a third time and still the same issues. Paper doesn’t line up straight in machine, jams and blocks with one Sheet. Utterly useless as a shedder.

I hope it’s just a one off on the machine. I shall be returning it for sure.

I was surprised when I checked the instructions inside saying not to put paper clips/staples through it as it said on the description prior to purchase that it accepts staples & paper clips so that needs to be altered. On the box it has a staples/paper clips icon & that is not crossed through as not being applicable. I haven't tried shredding any credit cards with it yet but have used it a couple of times for shredding paper. It has a smooth quiet shredding action, the unit is a good size. I am not bothered it doesn't take paper clips as I probably would never put paperclips through a paper shredder but I am disappointed can't put staples through it as that would have been useful not having to take them out or having to check the paper for staples every time prior to shredding.

Quickly realised that putting more than one sheet through at a time increased jams (there is still a jam after every 15-25 pages though). Can only use for a few minutes before it overheats and switches itself off. Shreds quite thick, with no cross-cut, so result is wide ribbons of still quite legible paper. Jams all the time, I have had it less than a year and it has stopped working (cleared the jam, reverse function still works but won’t actually shred anymore). Would recommend buying something that actually works rather than wasting money on this cheap machine.

I have had problems with this machine from the beginning! It only shreds one sheet of paper at a time and constantly jams. It then takes ages to remove the compacted pieces of paper from the 'cutters' and jams again after one or two sheets have been fed through individually. Unfortunately, I recycled its box immediately and misplaced my invoice, so I cannot return the machine.

I have just completed shredding a whole basket full of confidential papers. I did it gradually throughout the day yesterday, and it is very satisfying to have got it all done. The instructions say you should only use it for 3 mins continuously which is why I took all day over it!Nothing jammed at all and it is very easy to use.The strips are a quarter of an inch wide, so it would not be good for state secrets. However, I think no-one would really bother to put it all back together, especially after my grand children's hamster has chewed it all up to make itself a nest – a little at a time. I was surprised at the volume of shreds that there are. Consequently, the shredder box fills up very quickly indeed.The instructions tell you to use reverse sparingly. However, when I first tried to switch it off, I inadvertently got it into reverse. This could be a drawback, except that it is really easier to simply leave the shredder switch on automatic, and switch it off at the plug instead. I like to do this when emptying it. I haven't yet needed to oil it or anything so cannot comment on that side of things. I would just say it is definitely a home shredder and not an office one. I am very pleased with it.

Rubbish, even on one piece of A4 torn in half it jams.Absolute waste of money.