We love this item as it gives us cold water, without having to buy bottled water. So, it's helping our family to drink healthily, quenching thirsts in the summer heat, and with no plastic bottles to dispose of. It also pays for itself within a few weeks of not forking out for bottled water. An excellent product, fitting neatly into the fridge, and easy to use even for our 5 year old granddaughter.

Usually I read reviews on most products. Must have missed this one.This has a real design flaw on the lid. As others have mentioned, it just leaks everywhere. I sealed the lid as tight as possible and it still just leaked squash all over my fridge and all over my floor . I'm not happy and returning this item. Avoid wasting your money.

Totally useless. Leak.

two major flaws that make this product useless.

First due to the height of the spout when the item is in the fridge, when the spout stops pouring there is still 20% of the liquid left inside. How this got past UAT is unbelivable really.

Second. It leaks... no matter how softly or tightly you try to screw the lid. It leaks.

Do not buy I'm afriad.

Title says it all. I should have just gone with a vertical water pitcher with a lid rather than this thing.

I could recommend it if the lid and tap were decent - but they are quite the opposite...
The tap is some plastic filth that feels like it's about to break every time I use it, with a terrible flow rate too. Strangely, that's not the worst part.

The lid here is astonishingly bad. As others have stated, it leaks regardless of how tight it's fastened on - and you'll wanna watch out for that as it becomes an absolute pain to unscrew.

Considering Kilner's reputation, I have no idea why the quality of this product is so low. The glass is semi-decent, but to be honest that part doesn't matter as much if you don't provide quality in other areas that matter more - areas that affect the user experience of this product. I hardly ever refill this anymore because it's just too much of a pain, and I know it'll just waste my liquids through that terrible lid leak.

Do not buy this, unless you really really don't have the space for anything else and are willing to find a replacement tap at the very least - although for the added cost of a new tap, you could probably just buy a better product in the first place.

Hopefully it'll redeem itself in the future once I've found some parts to fix it's flaws.

This thing is a piece of junk. It is nearly impossible to seal the lid, and it drips everywhere 90% of the time. Also, the dispenser handle sticks out further than everything else, so if you put it in *slightly* the wrong place in your refrigerator, the next thing you know, the door has touched the dispenser handle, open its, and helpfully dumps the entire contents into your fridge while the door is shut so you can't even see it until you open the door and it soaks your feet.I saw the reviews and thought, there is no way Kilner would make a product that bad... It truly is. Kilner should be ashamed of themselves. The metal is also super thin and liable to cut you. Literally adding injury to insult.

This item in question has issues. The metal screw top and rubber seal seems to be a misfit. Hence it leaks badly.The has been quick to act and has issued a refund on confirmation off return. As a retired Engineer I informed the company this seems to be a manufacturering issue within the product.RegardsJJ Shields

The lid assembly is very poor quality and was leaking right away. So the whole thing is completely useless as it has to stand up to not get liquid everywhere. I thought Kilner was a quality brand, but this was very disappointing.

The idea of this dispenser was perfect for my intended use of storing draught still cider in the fridge, but two rather negative reviews mentioning "cheap lid", "flimsy lid" and "leakages" etc., nearly put me off, but not quite.Sure, the aluminium lid is a bit thin, but the rim and tap seals are perfectly adequate. Seals only work when you tighten the two opposing pieces - ask any plumber! On one refill, I forgot to check the tightness of the nut behind the tap and when the jar was horizontal, there was a slight leak, BUT THAT WAS MY FAULT.Taking care to twist the lid on properly is a knack which also needs some practise - clearly your other reviewers hadn't done their job properly.

The glass is simply too thin and not upto kilners usual standard. It was broken on arrival but no glass was in the box (or damage to the packaging) so it was damaged at the factory. Sadly the sellers communication has been poor. I had to contact the customer services to find out the refund had been issued in two payments making me think they hadn't refunded the full amount. I wouldn't buy this product again or from this seller.