I've had shoulder and neck stiffness for years and after long walks or long periods of inactivity, my shoulders ache. I bought this having read the reviews online and oh boy! am I glad I did. On the neck, the massage balls hit just the right places and feel almost like having real human fingers working on the knots. Because the massage pad is a little cumbersome, it's more difficult to position it to massage the shoulders, but with a bit of perseverance and ingenuity I got it to hit the right spot. Thoroughly recommend.

constantly sitting in front of a PC makes my back hurt like hell. tried other self massage devices, but thats by the far the best! easy to use, perfect pressure, very good quality of the material. couldnt have asked for anything else. tried it at work and my colleague already ordered one too

The unit we received appeared mouldy, which was disappointing. I would have sent it back, but the dog ate the box. Also the model showing off the unit may be very small, because my hand are up uncomfortably high when I use it.I'm afraid it is nothing special, it does the job, but for heavens sake don't pay to much for this. I got it on a "special offer" around thirty quid, and it is maybe worth that much. There are others identical that cost 30 full price, so don't be fooled by these offers.I don't think the material stretched over the rotating balls will last for long, if this approach to neck massage appeals to you, you can find others where the balls are exposed. Overall, it's a firmly mediocre product.

Given such good reviews, I shouldn’t have been worried about ordering, but couldn’t shake the feeling of buying something that’s just a bit gimmicky. Anyway, bit the bullet and went for it. So glad I did!My husband and I are extremely pleased (so far, only question is longevity), as it certainly gives you a good kneeding. There doesnt seem to be any problem with the heating up, and it is good to see the light goes out when the heat is turned off. It’s not hot by any means and is certainly nothing like a hot bag of course, but it’s gentle warming adds something to the experience.We both have a fairly regular sports massage and for less than the cost of one of those, I have to say we’re very happy indeed.

I bought this after seeing someone sell an almost identical item in the local mall for £130, lucky I look online and saved almost £100. Well, more like saved myself from being ripped off.

I leave it at work as that's where I get a lot of shoulder tension, and a lot of other people have tried it and want one for themselves! Shame I don't get any commission though.

I only need to use it for a few minutes at a time to relax my shoulder muscles, the plastic massage nodules looks quite harsh, but are very good at massaging your muscles.
It cycles two different modes for the massage - which basically means the rotation of the nodules changes direction which gives a different feel to the massage.

I have used this on my lower back , but this isn't quite as relaxing as on the shoulders.

The reason I only gave it four stars is that the central screws in the unit keep coming loose, so you have to unzip and then tighten up the screws, I'm not sure what would happen if they came out, but it would probably not be good.

Overall I would thoroughly recommend this to relieve shoulder tension/relax you.

The adapter of this product just exploded as I was using the massager. A loud bang and a spark flying up into the air. Fortunately the spark didn't land on anything that could have caught fire.I've had this massager for just over a year and up to now it's worked as expected. I won't be buying it again though, advise caution.

I never leave reviews but feel I have to for this.....
Do NOT buy this product if you want to avoid a fire in your home.
To be fair, I got about an hours worth of use out of this, and it was really great while it worked. I am always trying to find new massage tools And genuinely thought this was one of the best I’d bought.
However, my last time using it, it suddenly stops working (after only about an hours use in total). Then 5 seconds later, the plug literally exploded with a loud bang, smoke and the plug blowing off! Had to use gloves to pick it up off the carpet as it was so hot.
I’m disappointed and angry that this has been so badly made!
It’s clearly made with cheap rubbish parts despite the other reviews saying it’s well made, which is why I went ahead and bought it.
Absolute waste of my money and I stupidly bough one for my mum too, which I’ll now have to throw away.

The most painful pain relief machine ever! It felt like someone practicing kickboxing on my back! Actually, it was worse than that..... Quite how anyone thought that 5 hard rotating protruding nodules going round your spine would help is beyond me! Sent it back the next day.

I have fibromyalgia, along with arthritis and problems in my neck. This has been such a boon to me I would recommend it to anyone, I love it. My daughter uses it also, I can use it all over my back lightly held and on my legs nad feet and oh how it helps. It is like having someone there to rub my feet whenever I need someone there and so easy to use. Thank you to whoever came up with this <3

Having suffered neck and back pain for years and having regular trips to the chiropractor, I saw the positive reviews for this so thought I'd give it a try. I'm so glad I did! This thing is amazing!

My only (very minor) criticism is the motor slows a bit under pressure but as the massaging balls are so hard, too much pressure hurts. After 5 minutes or so, you've figured out the right pressure to use.

There are 3 Speed settings, reverse mode and heat on/off.
Every couple of minutes the balls reverse automatically and it has an auto shut off at 15 minutes.
The wire from the mains plug is approx 2.4m long and plugs into a connector on left hand arm.
It comes in a handy zip up carry bag for convenient storage.
A great buy!