This is the second review I am writing for this product. My first was taken down, which is, in itself, suspicious. I am conscious that I will use more conservative language this time, in case this was the cause, because future customers NEED TO KNOW about this as the product we received was not safe. These pillows had such a strong smell (I will not make the comparison I made previously, so that this review stays up), that it was impossible to even take them out of their wrappings. The package itself smelled awful. I can only imagine that snuggledown's down provider is not abiding by basic hygiene protocols for having animal matter in their products. The smell did not air out, did not wash out, and lingered on the hands and any surface it touched. I returned the product and have contacted the company to intercept these pillows. They have agreed to conduct an investigation into what has happened. For the time being I strongly advise against this product, as mine is not the first experience of a smell that really should not be there and is completely terrible. This is a much softer comment than the one i originally posted, which is annoying because the experience of receiving these pillows in our family home was so horrific, basically any critique is an understatement.